Privacy Policy

Introduction

Welcome to Stylist Connect. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

Information We Collect

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Connect stylists with salon opportunities
• Send you technical notices and support messages
• Respond to your comments and questions
• Send marketing communications (with your consent)
• Monitor and analyze trends and usage
• Detect and prevent fraudulent or illegal activities
• Comply with legal obligations

How We Share Your Information

We may share your information in the following limited circumstances:

• With Other Users: Profile information (excluding phone numbers) is visible to potential employers or stylists
• Service Providers: We work with trusted third parties who help us operate our platform (e.g., Twilio for SMS delivery, but they cannot use your data for their own purposes)
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you explicitly agree to share information

SMS Communications & Mobile Privacy

Collection and Use of Mobile Phone Numbers

We collect your mobile phone number solely for the following purposes:

• Account verification and security (one-time passcodes)
• Password reset verification codes
• Two-factor authentication for login security
• Critical account security alerts

Consent for SMS Messages

When you provide your mobile phone number to Stylist Connect, you explicitly consent to receive transactional text messages for account security purposes only. You will see clear consent language before providing your phone number, such as: "By providing your phone number, you consent to receive SMS verification codes for account security."

Message Frequency and Charges

Message frequency varies based on your account activity (typically 0-5 messages per month). Standard message and data rates may apply according to your mobile plan. Stylist Connect does not charge for SMS messages, but your carrier may apply standard rates.

Opt-Out Instructions

You can opt-out of SMS communications at any time by:

• Replying STOP to any SMS message from us
• Updating your preferences in account settings
• Contacting support at admin@stylistconnectapp.com

For help with SMS services, reply HELP to any message or email admin@stylistconnectapp.com.

No Third-Party Marketing

Important: We will NEVER provide your mobile phone number to third parties, affiliates, or partners for their marketing or promotional purposes. Your phone number is strictly used for Stylist Connect platform security and account management. We do not participate in mobile number sharing programs or sell phone number lists.

Sign in with Apple

Stylist Connect supports Sign in with Apple. When you choose this option:

• We receive a stable Apple-issued user identifier and, on your first sign-in only, the name and email address you choose to share. We store these to identify your account on subsequent sign-ins.
• If you select Apple's Hide My Email option, we receive a private relay address (@privaterelay.appleid.com). We send all email to that relay and Apple forwards it to your real address — we never see or store your real email.
• When you delete your Stylist Connect account, our server calls Apple's official token revocation endpoint to break the link between your Apple ID and Stylist Connect. After deletion, Stylist Connect will no longer appear in your Settings → Apple ID → Sign in with Apple → Apps Using Your Apple ID list.

We comply with Apple App Store Review Guideline 5.1.1(v), which requires apps that support account creation to also support in-app account deletion and, for Sign in with Apple users, to revoke Apple-issued tokens on deletion.

Third-Party Service Providers

We use the following third-party services to operate Stylist Connect. Each is bound by a data-processing agreement that limits their use of your data to providing the service to us.

Push Notifications

With your permission, we send push notifications about new job postings, application updates, and direct messages. Notifications are delivered through Apple Push Notification service (APNs) on iOS and Firebase Cloud Messaging (FCM) on Android. We store a device-specific push token so we can address notifications to your device; that token is deleted when you sign out, uninstall the app, or delete your account.

You can disable push notifications at any time through your device's system settings (Settings → Notifications → Stylist Connect) or from Settings → Notification Preferences inside the app. Disabling them does not affect SMS verification codes, which are sent over a separate channel.

Account Deletion and Data Retention

You can delete your account at any time from inside the app at Settings → Delete Account, or by visiting our account deletion page for a step-by-step guide.

What happens when you delete your account

Within the same request we permanently delete:

• Your profile (stylist or shop), photos, resume, portfolio, and bio
• Your saved jobs, bookmarks, and skills
• Your authentication tokens, password reset tokens, and verification codes
• Your registered devices and push notification tokens
• Your notification preferences
• Your job experience history

We anonymize the remaining account record (replacing your email and name with placeholder values, clearing all OAuth identifiers, and marking the account inactive) so it can no longer be signed into.

Limited retained data

A small set of records is retained for legal, financial, and fraud-prevention obligations:

• Payment transactions — required by tax law and for handling potential chargebacks. These records reference an anonymized user identifier and contain no usable personal information about you.
• System audit logs — minimal entries (e.g., "account deleted") retained for security forensics. They contain no profile content.

If you signed in with Apple, our server calls Apple's token revocation endpoint during deletion. If you signed in with Google, your Google account remains under your control — you can manage Stylist Connect's access from your Google Account settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Receive your data in a portable format

To exercise these rights, contact us at admin@stylistconnectapp.com

Cookies and Tracking

We use cookies and similar tracking technologies to collect and track information about your activities on our platform. You can control cookies through your browser settings.

Types of cookies we use include essential cookies, performance cookies, and functionality cookies.

Children's Privacy

Stylist Connect is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Users

If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to this transfer.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us: